CSSGB Six Sigma Green Belt Exam Study Guide

CSSGB Six Sigma Green Belt Exam Study Guide

144 Questions & Answers

68 Page PDF

The ASQ Certified Six Sigma Green Belt (CSSGB) certification is for professionals who operate in support of or under the supervision of a Six Sigma Black Belt, analyze and solve quality problems, and are involved in quality improvement projects. A Green Belt is someone with at least three years of work experience who wants to demonstrate their knowledge of Six Sigma tools and processes.

Exam Format:

• Number of Questions: 110 multiple-choice questions for the computer-based test (100 scored and 10 unscored pretest questions). For the paper-based test, there are 100 scored questions.
• Duration: 4 hours and 18 minutes of exam time (total appointment time is 4.5 hours for CBT). For PBT, the exam duration is 4 hours.
• Delivery: Computer-based testing (CBT) through ASQ's testing partner, Prometric. Paper-based testing (PBT) may be available in certain locations and languages (e.g., Mandarin).
• Open Book: The exam is open-book, meaning candidates can bring their own reference materials, which must be bound. Loose sheets and multiple-choice questions are not allowed.
• Passing Score: ASQ uses a scaled scoring system, requiring a minimum score of 550 out of 750 to pass.

Exam Content (Body of Knowledge): The CSSGB Body of Knowledge (BoK) is divided into six main sections:

1. Overview: Six Sigma and the Organization (11 questions): Six Sigma and organizational goals, Lean principles in the organization, Design for Six Sigma (DFSS) methodologies.
2. Define Phase (23 questions): Project identification, voice of the customer (VOC), project management basics, management and planning tools, business results for projects, team dynamics and performance.
3. Measure Phase (23 questions): Process analysis and documentation, probability and statistics, statistical distributions, collecting and summarizing data, measurement system analysis (MSA), process and performance capability.
4. Analyze Phase (15 questions): Exploratory data analysis, hypothesis testing.
5. Improve Phase (15 questions): Design of experiments (DOE), root cause analysis, Lean tools.
6. Control Phase (11 questions): Statistical process control (SPC), control plan, Lean tools for process control.

The number of questions per section is approximate and may vary.

Eligibility Requirements: Candidates must have three years of on-the-job experience in one or more areas of the Six Sigma Green Belt Body of Knowledge. Experience must be in a full-time, paid role. Educational waivers are not granted for this exam.

Benefits of CSSGB Certification:

• Industry Recognition: Gains recognition as a knowledgeable Six Sigma Green Belt professional.
• Career Advancement: Enhances career opportunities in quality improvement and process optimization roles.
• Improved Skills: Develops and validates skills in problem-solving and process analysis using Six Sigma tools.
• Contribution to Organizational Improvement: Equips individuals to contribute to cost savings, higher quality, and improved efficiency within their organizations.

To prepare for the exam, ASQ offers resources such as handbooks, question banks, and study guides. Many third-party providers also offer training courses. Familiarity with the CSSGB Body of Knowledge and your chosen reference materials is crucial for success in this open-book exam.